Last Updated: June 18, 2025

1. Introduction

Welcome to Retractable Awning Pros (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using this website, you consent to the data practices described in this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you request a quote, fill out a contact form, or otherwise interact with the site.
• Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

• Respond to your product and service inquiries.
• Provide you with a quote or consultation.
• Deliver the services you have requested.
• Email you with confirmations, technical notices, and other administrative messages.

4. Disclosure of Your Information

To fulfill your service requests, we may share your information with third parties that perform services for us or on our behalf, including installation contractors, suppliers, and other service providers.

• We share your Contact Details with these third-party vendors for the sole purpose of providing the products and services you have requested.
• These third parties are not authorized to use your information for any purpose other than to fulfill our service obligations to you.

5. Data Security and Disclaimer of Liability

We use administrative, technical, and physical security measures to help protect your personal information. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. The owners, operators, and affiliates of this website assume no responsibility or liability whatsoever for the safety and security of your data. You acknowledge and agree that any information you transmit to us is done entirely at your own risk.

6. Your Agreement and Assumption of Risk

By using this website and submitting your personal information, you explicitly acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. You voluntarily assume all risks associated with the use of this website, including the risk of a data breach, and agree to hold Retractable Awning Pros, its owners, operators, and affiliates harmless from any and all claims, losses, or damages resulting from such an event.

7. Policy for Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us by using the contact form available on our website.